Privacy policy

Last Updated: October 27, 2026

This Privacy Policy explains how Coltin Bake collects, uses, discloses, and protects personal information when you visit coltinbake.com, make a purchase, contact us, or otherwise interact with our website.

Coltin Bake is operated by COLTIN BOWSER YI INC.

1. Personal Information We Collect

Depending on how you interact with our website, personal information may include:

  • Contact information, such as your name, email address, phone number, and shipping address.

  • Order information, including products purchased, order history, billing details, and delivery information.

  • Customer service communications and information you provide when requesting assistance.

  • Technical and usage information, such as device, browser, and website interaction information, where collected by our website or service providers.

  • Email subscription preferences, if you choose to subscribe to our marketing emails.

The information collected depends on the features you use and the information you choose to provide.

2. How We Use Personal Information

We may use personal information for purposes such as:

  • Processing and fulfilling orders.

  • Arranging shipping and providing delivery updates.

  • Processing eligible returns, exchanges, and refunds.

  • Responding to customer service inquiries.

  • Maintaining and improving website functionality.

  • Detecting, investigating, and preventing fraudulent or unauthorized activity.

  • Complying with applicable legal, tax, accounting, and regulatory obligations.

  • Sending marketing emails where permitted and where required consent has been obtained.

3. Cookies and Similar Technologies

Our website and its service providers may use cookies and similar technologies to support essential website functions, maintain shopping cart information, understand website usage, and support other configured features.

You may be able to manage cookies through your browser settings or any privacy controls made available on the website. Disabling certain cookies may affect some website functions.

The specific cookies used depend on the services and features enabled on our store.

4. How We Share Personal Information

We may disclose relevant personal information to service providers when necessary to operate our business, including providers that support:

  • Online store hosting and website operations.

  • Payment processing.

  • Order fulfillment and shipping.

  • Customer support and communications.

  • Website security, analytics, and technical maintenance, where enabled.

We may also disclose information when required by law, to respond to valid legal requests, to protect rights and safety, or in connection with a business transaction where permitted by law.

We do not state that personal information is shared with every category of provider listed above in every transaction; disclosure depends on the services used and the circumstances.

5. Payments

Payments are handled through the payment options available at checkout. Payment providers may collect and process information according to their own privacy policies and security practices.

Please do not send full payment card details or other sensitive payment credentials to us by email.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, recordkeeping, dispute resolution, security, and legal compliance.

Retention periods vary according to the type of information, the reason it was collected, and applicable legal requirements.

7. Data Security

We use reasonable measures designed to protect personal information against unauthorized access, loss, misuse, or alteration.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict certain processing.

You may also have the right to withdraw consent where processing is based on consent, or to opt out of certain marketing communications.

To submit a privacy request, contact service@coltinbake.com. We may need to verify your identity before responding. We will handle requests in accordance with applicable law.

9. Marketing Emails

If you subscribe to our marketing emails, you may unsubscribe using the unsubscribe link included in a marketing email, where available.

Even if you opt out of marketing emails, we may still send transactional messages relating to an order, delivery, return, refund, or customer service request.

10. Children's Privacy

Our website is intended for a general audience and is not directed at children who are below the age at which they can independently provide consent under applicable law.

We do not knowingly seek to collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us so we can review the request.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We do not control the privacy practices of independent third parties.

Please review their privacy policies before submitting personal information to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, service providers, or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

13. Contact Us

For questions or requests relating to this Privacy Policy, contact:

Brand: Coltin Bake
Operating Company: COLTIN BOWSER YI INC
Email: service@coltinbake.com
Phone: +1 (724) 852-9762
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET)

Business Address:
1234 HANCOCK AVE
VANDERGRIFT, PA 15690
United States