Shipping policy
At Coltin Bake, we process orders carefully and ship within the United States.
Order Processing
Orders are normally processed and shipped within 1–3 business days after payment is confirmed.
Business days are Monday through Friday and do not include weekends or U.S. holidays.
Orders placed after 3:00 PM EST will be processed on the next business day. This means the processing period begins on the next business day for orders received after the daily cutoff time.
Shipping Destinations
We currently ship to addresses within the United States only.
We do not accept or ship international orders outside the United States.
We do not currently offer international shipping, local delivery, or in-store pickup.
Transit Time
Orders are shipped using USPS.
For standard domestic shipments, the estimated transit time after an order has shipped is generally 2–5 business days. USPS states that Ground Advantage packages have an expected delivery time of 2–5 business days, but delivery dates are not guaranteed.
Because our orders require 1–3 business days for processing, the estimated total delivery time is approximately 3–8 business days from the date the order is placed.
These are estimated delivery times, not guaranteed delivery dates. Actual delivery time may vary depending on the destination, USPS operations, weather, holidays, and other circumstances outside our control.
Shipping Rates
Our standard shipping rate is:
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Orders from $0.01 to $80.00: $7.00 standard shipping
The applicable shipping charge will be shown during checkout before the order is completed.
Taxes
Applicable sales tax will be calculated based on the shipping address and shown at checkout when required.
Customers will see the applicable tax amount before completing their purchase. We do not add separate international customs duties because Coltin Bake currently ships within the United States only.
Carriers & Tracking
We currently ship orders through USPS.
Once your order has been shipped, we will provide a tracking number.
You can find your tracking information in:
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Your shipping confirmation email
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Your customer account on our website
USPS tracking is included with USPS Ground Advantage shipments.
Restricted Areas
Coltin Bake currently accepts orders for delivery within the United States.
We do not ship to international destinations.
Certain addresses or locations may be subject to USPS service limitations or restrictions. If an order cannot be delivered to the address provided, we will contact the customer to discuss the available options.
Shipping Delays
Estimated delivery times can occasionally be affected by circumstances outside our control.
These may include:
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U.S. holidays
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Severe weather
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Natural disasters
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USPS service disruptions
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Unexpected transportation delays
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Supply chain disruptions
If we become aware of a significant delay affecting your order, we will contact you using the information provided with your order.
Lost or Seriously Damaged Packages
If your package appears to be lost or arrives seriously damaged, please contact us within 14 days of the expected delivery date.
Please include your order number and, when possible, photos of damaged packaging and the product. We will review the situation and work with you on the appropriate next step.
Local Pickup
We currently do not offer:
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In-store pickup
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Local delivery
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Customer pickup from our business address
All orders must be shipped through our available shipping service.